Encanto Acapulco | Resort in Acapulco

| 9.0 (541 Reviews) |  1 Bathroom  Stay&Play
Brisas del Marques Resort | Encanto Acapulco

Resort in Brisas del Marques, Acapulco

2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Encanto Acapulco offers 44 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. This Acapulco resort provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2024.


An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

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Prices and Availability

The last seen price for this Resort was USD US $281

This property is unavailable on this site presently. Check back later.

Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Ocean View
  • Balcony/Terrace
  • Transportation/Shuttle
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out Check-out before noon
Payment Policy
Payment Policy Fee for cooked-to-order breakfast: approximately usd 35 to 55 for adults, and usd 20 to 40 for children airport shuttle fee: usd 90 per vehicle (roundtrip, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Jacques Cousteau 51, Acapulco, 39887, Mexico

What Our Guests say 500 + Reviews

Aug 28, 2026 01:55:00 AM
Summary: Todo excelente
MARIANA MARIANA
Apr 12, 2026 06:40:47 AM
Summary: The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu”
Daniel Daniel
Jan 29, 2026 09:49:25 AM
Summary: Fantastic resort. Fantastic room, amenities, food, service and location. I have traveled the world for 40 years, and there is nothing better that i havr experienced than my stay at El Encanto.
robert robert
Jan 8, 2026 12:28:40 PM
Summary: Excellent experience but the service was slow.
Alejandro Alejandro
Apr 9, 2025 11:59:22 AM
Summary: .
Julian Julian
Jun 10, 2024 07:42:00 AM
Summary: Excellent!
Magally Magally
May 13, 2024 11:05:56 PM
Summary: The service is friendly but really slow
Diego Diego
Apr 24, 2024 06:22:55 AM
Summary: My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️
Richard Richard
May 17, 2023 09:40:53 PM
Summary: Amazing experience the property has great view and the service is excellent!!
Gabriela Gabriela
Mar 2, 2023 03:49:27 PM
Summary: Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!
nathan nathan

FAQ's

Is this Encanto Acapulco pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Encanto Acapulco? 

Check-in time for Encanto Acapulco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Encanto Acapulco have a swimming pool? 

Yes, this Encanto Acapulco has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Encanto Acapulco? 

Best-rates for the Encanto Acapulco starts from $281 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Transportation/Shuttle, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Encanto Acapulco a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Encanto Acapulco wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Encanto Acapulco has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Encanto Acapulco? 

Based on the information reported by the owner or manager, the Encanto Acapulco indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Encanto Acapulco? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Encanto Acapulco are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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